Our Privacy Commitment
At Indiemo, we believe privacy is a fundamental right. This policy explains our minimal data practices, your rights, and how we protect the limited information we do collect. Unlike big tech companies, we collect only what's absolutely necessary to fulfill your order and provide support.
Information we collect
What do we collect
- Order information (products, quantities, pricing)
- Shipping address (for delivery purposes only)
- Email address (for order updates and support)
- Payment information (processed by our payment processor, not stored by us)
- Basic technical logs (IP addresses for fraud prevention, automatically deleted after 30 days)
What do we do not collect
- Tracking cookies or analytics beyond basic functionality
- Social media integration or tracking pixels
- Browsing behavior or shopping preferences
- Device fingerprinting or behavioral profiling
- Marketing data or demographic information
- Third-party advertising data
How We Use Your Information
Order Processing
- Process and fulfill your orders
- Configure and test your device
- Arrange shipping and delivery
- Send order status updates
Customer Support
- Tracking cookies or analytics beyond basic functionality
- Social media integration or tracking pixels
- Browsing behavior or shopping preferences
- Device fingerprinting or behavioral profiling
- Marketing data or demographic information
- Third-party advertising data
Minimal Data Retention
Personal data is automatically deleted after 90 days, except warranty information kept for 1 year. You can request immediate deletion anytime.
Third-Party Services
We work with carefully vetted, privacy-focused partners.
Payment Processing
We use privacy-focused payment processors that don't share data with advertisers. Payment data is tokenized and never stored on our servers.
Shipping Partners
Shipping information is shared only with carriers for delivery. We require carriers to delete address data after successful delivery.
No Marketing Partners
We never share your information with marketers, advertisers, or data brokers. Your data stays with us and our essential service providers only.
Your Privacy Rights
Access & Portability
Request a copy of all data we have about you in a machine-readable format.
Correction
Update or correct any inaccurate information we have on file.
Deletion
Request immediate deletion of all your personal data (subject to legal requirements).
Opt-Out
Unsubscribe from all communications except essential order updates.
Transparency
Get detailed information about how we process your data.
No Automated Decisions
We don't use algorithms or AI to make decisions about you or your orders.